Understanding Communities, Still Valid?

I was just reviewing some of my older starred posts in Google Reader, and I came across a great post from ShoeMoney about Understanding Communities. Pam outlines some great approaches to the whole social media market, and how to understand and utilize the communities on which they are build.

Oldie but goodie! Does anyone have any feedback on how relevant this four month old post is? I for one, totally support the ideas that she came up with for usability. I don't think usability will ever become a non-issue, personally. SEO is huge, but as we've always hammered home - your visitors come first.


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