Resume

No GravatarThis is a soft copy of my resume, which you are welcome to glean from. Please head over to my LinkedIn Profile for a more in-depth review of who I am and how I can work for you, including the opportunity to speak directly with some of the people I have worked with in the past.

Work Experience

PatientWorks
Senior Software Support Specialist
 Cary, NC
August 2007 - Present
  • Responsible for the prompt resolution of server problems on
    hospitals around the continental United States
  • 24/7 Healthcare Responsibility - On Call
  • Managed Windows Servers and MSSQL servers
  • Programs custom solutions for customers in Microsoft C#
  
TechNoggins
Callcenter Manager

IT Engineer

Web Developer		 Raleigh, NC
November 2005 - August 2007
  • Responsible for managing calls and appointments in three states, eleven major cities.
  • Deployed and maintained Windows Server 2003 and Exchange Server 2003.
  • Deployed and maintained TrixBox VoIP server.
  • Supported field engineers as Tier 4 Tech Support.
  • Deployed changes to client websites.
  • Managed multiple instances of Small Business Server 2003 for multiple clients.
  • Deployed and maintained Microsoft Dynamics CRM.
  
RolePlay Gateway
Founder, CEO
Administrator
Web Development Project Lead
 http://www.roleplaygateway.com
October 2005 - Present
  • Developed, deployed, and maintained web service.
  • Responsible for managing and moderating hundreds of users.
  • Designed and deployed marketing strategy resulting in an average yearly growth of 190%
  • Search Engine Optimization, increasing traffic by ~250%
  • Worked with AJAX Platform to develop service from scratch.
  

 

Education

Oak Hill Academy
Microsoft IT Academy
Baptist Boarding School, College Prep		 Mouth of Wilson, VA
August 2000 - July 2005
  • Cumulative GPA of 3.0
  • Headed up the IT Assistant Group
  • Played varsity soccer freshman through senior year
  

Certifications:

  • CompTIA A+

 

Competencies and Other Experience

  • Standards-based HTML, XHTML, and CSS

  • PHP and MySQL, Javascript and XMLHttpRequest

  • Linux (RedHat and Debian, and most flavors therein) - very famliar with LAMP

  • TCP/IP Protocol Stack
  • Network Security Expert, more information available upon request.
  • Built A PHP-based mailing list generator in May of 2007
    • Scrapes raw records based on location, category, keyword, or distance from a location from multiple sources, including Google Maps, YellowPages, and TalkingPhoneBook
    • Intelligently organizes results based upon complex regular expression algorithm
    • Checks for duplicates and generates a comma-separated list of resulting records
    • Easily generates a list of thousands of results prepared for import into any CRM system or mail merge direct mailing.
  • Trained in a wide array of martial arts, including Isshin-Ryu Karate, Taekwondo, Sun Tai Chi, Brazilian Jiu-Jitsu, Judo, and Muay Thai. Highlighted awards include:
    • 1st place (sparring) AMAA Nationals, Durham Open 2005
    • 2nd place (kata) AMAA Nationals, Durham Open 2005
    • 1st place (sparring) Isshinryu Black Belt Championship 2006
    • 1st place (sparring) AMAA Nationals, Durham Open 2007
    • 1st place (kata) AMAA Nationals, Durham Open 2007
  • Search And Rescue Training, Alldredge Academy, West Virginia
    • Worked with team and succeeded in several search and rescue operations.
    • Medic, assigned to the task of attending to any injuries sustained by the focus of a search and rescue operation.